How Do I Permanently Delete My Betida Account?

1. When to Consider Permanent Deletion

Permanent deletion or closure may be suitable if:

• You are sure you no longer want to use Betida,
• You are moving away from online gambling entirely,
• You want your personal data to be kept only as required by law.

If you just need a break, a temporary freeze or self-exclusion might be more appropriate.

2. Steps to Close Your Account

Typical process:

1. Withdraw your available balance
   • Make sure all bets are settled,
   • Withdraw remaining funds according to normal rules.
2. Go to Account Settings → Close Account / Delete Account
   • Or contact Betida support and explicitly request permanent closure,
   • You may be asked to confirm your identity.
3. Confirm that you understand
   • You will lose access to the account,
   • You won’t be able to log in or place bets,
   • Bonuses and pending offers may be cancelled.

3. What Happens to My Data?

After closure:

• Betida will retain only the minimum data required by law and regulation (e.g. AML, tax, anti-fraud logs) for a defined period,
• Other data may be anonymised or deleted according to the Privacy Policy.

You can find the exact retention rules in Betida’s Privacy Policy and Terms & Conditions.

4. Can I Re-Open a Deleted Account?

In many cases:

• Permanent deletion means the account cannot be re-opened,
• If you return later, you may need to create and verify a new account, subject to Betida’s policies.

If you think you might come back, consider self-exclusion instead of full deletion.

5. Quick FAQ

What if I still have pending bets when I ask for deletion?
Betida may wait for those bets to settle or handle them according to the rules before final closure.

Can I delete my account instantly via live chat?
Support will follow identity and responsible gambling procedures; deletion is not always immediate and must respect legal retention rules.